{"id":26,"date":"2015-05-04T17:23:58","date_gmt":"2015-05-04T17:23:58","guid":{"rendered":"http:\/\/www.fredericksburgtexastours.com\/majesty\/?page_id=26"},"modified":"2015-05-04T17:23:58","modified_gmt":"2015-05-04T17:23:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fredericksburgtexastours.com\/majesty\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p class=\"bold\"><strong>Q: Just what is included?<br \/>\n<\/strong><strong>A:<\/strong><\/p>\n<ul>\n<li>An itinerary of wonderful\u00a0wineries<\/li>\n<li>All wine tasting fees at each winery<\/li>\n<li>Safe and comfortable transportation to said wineries<\/li>\n<li>Secure storage of your purchases and belongings<\/li>\n<li>Ample chilled, bottled water and sodas served aboard the vehicle<\/li>\n<li>Lively commentary, colorful history, and pertinent information provided by your tour guide\/driver<\/li>\n<\/ul>\n<p class=\"bold\"><strong>Q: Is there a deposit required?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> 50% of your tour cost is required when you reserve your tour.<\/p>\n<p><strong><span class=\"bold\">Q: Is the deposit refundable?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Sure! We provide a full refund if you cancel 48 hours prior to your tour date. We will also work with you to reschedule for another date.<\/p>\n<p><strong><span class=\"bold\">Q: How about driver gratuity?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Gratuity is always appreciated. For any reservation of four or fewer guests, tipping is at your discretion. For larger groups, we\u2019ll include a 15% gratuity.<\/p>\n<p><strong><span class=\"bold\">Q: Should we tip the servers at the wineries?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A<\/span>:<\/strong> Absolutely! They work hard to make your experience as enjoyable as possible and will appreciate your tips.<\/p>\n<p><strong><span class=\"bold\">Q: What about winery tasting fees?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Wine tasting fees range from $8.00 to $14.00 per winery, but with Majesty Tours all your wine tasting fees are included in the cost of your tour. Your personal tour guide will handle all the details so you can enjoy the experience.<\/p>\n<p><strong><span class=\"bold\">Q: Are there any taxes or fuel fees?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span> <\/strong>Tax is charged on all tours at a rate of 8.25%. There are no fuel fees.<\/p>\n<p><strong><span class=\"bold\">Q: Which wineries will we visit?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> There is no set schedule of wineries. Our tour drivers like to customize your tour to take advantage of the best winery experiences available on that day. They take a great deal of pride in the winery itineraries they put together. With so many wonderful wineries in this area, there is no reason to put on a \u201cone size fits all\u201d wine tour.<\/p>\n<p><strong><span class=\"bold\">Q: Is there any way to know in advance which wineries we\u2019ll visit?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> You can let us know at the time you book your reservation about any preferences that you have and we will make every effort to accommodate you. The wineries may have special events or limitations so, ultimately, your tour driver will take responsibility for planning the best possible tour.<\/p>\n<p><strong><span class=\"bold\">Q: How many wineries will we see?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Depending on the tour package you selected, we will taste at two to four different winery tasting rooms.<\/p>\n<p><strong><span class=\"bold\">Q: May we pick the wineries?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A: <\/span><\/strong>If you have purchased a private tour, we are happy to take you to the wineries of your choice as long as those wineries permit us to visit that day. Please let us know of your preferences in advance so that we can make reservations at the wineries. If you are not on a private tour, your driver will take responsibility for planning the best tour possible for the entire group.<\/p>\n<p><strong><span class=\"bold\">Q: Do you ever accommodate winery requests?<br \/>\n<\/span><\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Yes, we try to accommodate specific requests whenever we can. Please let us know your preferences when you book your tour.<\/p>\n<p class=\"bold\"><strong>Q: How do you determine which wineries would be best for our group?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong><\/p>\n<ul>\n<li>Rave reviews from previous tour groups<\/li>\n<li>Wine Selections<\/li>\n<li>Warm &amp; friendly service<\/li>\n<li>Wine preferences of on-board guests<\/li>\n<li>Perks available (Music, special events, food pairings, facility tours, etc)<\/li>\n<\/ul>\n<p class=\"bold\"><strong>Q: How long will we spend at each winery?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> No set time. Some winery experiences take longer than others. The average is about 45 minutes to an hour at each winery in order to visit the scheduled wineries. We are casual and accommodating and want to make sure all our guests have a memorable experience.<\/p>\n<p class=\"bold\"><strong>Q: What are winery tasting fees?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> These are fees charged by the wineries, compensating them for the wine they pour for guests. These are included in your tour fee.<\/p>\n<p class=\"bold\"><strong>Q: How much are wine tasting fees?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>These fees fall mostly between $8 to $14 per guest, but when you book with us, these fees are included in the tour cost.<\/p>\n<p class=\"bold\"><strong>Q: Who goes on a Majesty Wine Tour?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span> <\/strong>Everybody! Our guests are easy-going, social people who are interested in wine, even if they don\u2019t know much about it.<\/p>\n<p class=\"bold\"><strong>Q: What if I have never been to a winery and not familiar with wine etiquette?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span> <\/strong>You will be fine. Your tour guide will assist you with any questions or concerns and the winery staff is all very knowledgeable and helpful. After the first winery, you will be a pro.<\/p>\n<p class=\"bold\"><strong>Q: May I bring my child?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span> <\/strong>Sometimes we can accommodate children, but most often not. Please give us a call if this is an issue for you.<\/p>\n<p class=\"bold\"><strong>Q: May I bring my dog?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>We are pet lovers! Service animals are welcome on the tour and we will try to accommodate your pup if we can. Let us know when you book your tour.<\/p>\n<p class=\"bold\"><strong>Q: Is there room on the bus to store any wine that I buy?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Yes! We have yet to limit any wine purchase due to storage concerns. Buy as much wine as you like. (Then buy some more wine!)<\/p>\n<p class=\"bold\"><strong>Q: How will I get my wine home?<br \/>\n<\/strong><span class=\"bold\"><strong>A:<\/strong> <\/span>You can tote it yourself or you may ship wine from the wineries. You can buy wine boxes and bags to assist you with your purchases.<\/p>\n<p class=\"bold\"><strong>Q: How many guests are normally on your tour?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>It varies. Our tour bus holds 14 passengers, but if you have a larger group let us know and we can make arrangements to accommodate you.<\/p>\n<p class=\"bold\"><strong>Q: Will you cancel a tour in the event that too few people book it for that day?<br \/>\n<\/strong><span class=\"bold\"><strong>A:<\/strong> <\/span>We never cancel a tour if we have even one person booked on it.<\/p>\n<p class=\"bold\"><strong>Q: Do you offer half-day tours?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Most of our tours leave between 11 AM and 1 PM and return between 5 PM and 6 PM. If you need an earlier start, please let us know.<\/p>\n<p class=\"bold\"><strong>Q: What sort of vehicles do you use for these tours?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>We use a 14-passenger shuttle van with front facing seats.<\/p>\n<p class=\"bold\"><strong>Q: Is lunch included in the cost of the tour?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> Lunch is included in the cost of the Diamond Tour (four wineries). A snack is included in the Ruby Tour (three wineries).<\/p>\n<p class=\"bold\"><strong>Q: How do your vehicles differ from a traditional limousine?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>Our bus is taller in height and more accommodating. You will be able to walk on and off easily. They have large, tinted windows, so that you may see the views from any side of the vehicle.<\/p>\n<p class=\"bold\"><strong>Q: Is it appropriate to tip our tour guide\/driver? If so, how much?<br \/>\n<\/strong><strong><span class=\"bold\">A: <\/span><\/strong>If you are pleased with the service and effort put forth by your driver or tour guide, you are most welcome to offer him or her a gratuity. Your thoughtfulness will be greatly appreciated.<\/p>\n<p class=\"bold\"><strong>Q: Can this tour really be as fun as it sounds?<br \/>\n<\/strong><strong><span class=\"bold\">A:<\/span><\/strong> It absolutely can! Majesty Tours makes sure that you are treated as a personal guest and that you enjoy your experience. You don\u2019t have to worry about driving, parking, securing your belongings, or where to go. Leave it all to us and just have fun.<\/p>\n<p class=\"bold\"><strong>What to Expect<br \/>\n<\/strong>This is a social tour, so you can expect to meet people and get to know them over the course of the day. Your guide\/driver will point out landmarks and wineries along the way, telling stories and talking about local history and wine-making, as well as cluing you in about the culture of the area.<\/p>\n<p class=\"bold\"><strong>Which Wineries<br \/>\n<\/strong>Our tour itineraries are customized every day by the guide\/driver, based on feedback from the group and the best selection of wineries available for that day. There are no strict rules.<\/p>\n<p class=\"bold\"><strong>Pick-Up<br \/>\n<\/strong>If you are staying in a hotel, bed and breakfast or inn close to the area you\u2019d like to tour, we will most likely be able to pick you up and drop you off at that place. Otherwise, we\u2019ll meet you at a pre-arranged public place that has parking. In Fredericksburg, that is normally the Visitors Center located on Austin Street close to downtown.<\/p>\n<p><strong><span class=\"bold\">Visiting Wineries \u2013 Important Things to Know<br \/>\n<\/span><\/strong>Our goal, and the goal of the wineries, is to provide you fun and safe winery visits.<\/p>\n<ul>\n<li>Probably the best overall rule is to imagine if you were a winery owner or server, how you would like your guests to behave at your place. In some cases, they are inviting you to their home.<\/li>\n<li>Absolutely NO alcoholic beverages are allowed at wineries OTHER THAN wine from that winery. This is a legal requirement that applies to \u201cbonded facilities\u201d (wineries) and our entire group will be expelled if just one person violates this rule, so please comply.<\/li>\n<li>Public intoxication is a crime, regardless if you have a designated driver or are in a limo\/bus\/shuttle. It is unlawful to serve or sell alcohol to an intoxicated person. Winery servers cannot serve anyone they suspect is over or near the \u201clegal limit\u201d of alcohol. It is a judgment call and winery management will support their TABC trained employees, and if you are advised you cannot be served please do not argue and just step away. Additionally, wineries, by law, will excuse the entire group if ONE person is considered \u201cover the limit\u201d of alcohol.<\/li>\n<li>Winery servers may also ask for IDs to confirm you are over 21. Sometimes, you may be asked more than once if you purchase a tasting at the register and taste at a different tasting area.<\/li>\n<li>Only employees are allowed to handle open bottles at the tasting bars. Please do not reach for a bottle to pour yourself.<\/li>\n<li>Please respect your fellow patrons in the tasting rooms. Disorderly, loud groups are a distraction to fellow guests trying to enjoy their winery experience. Please be aware and considerate.<\/li>\n<li>Saturdays and Holidays are busy days at the wineries. Staff members are striving to serve everyone equally and ensure everyone had a good experience. We appreciate your patience as you might experience a wait in line or for an accessible place at the serving area.<\/li>\n<li>Final head count is due 48 hours prior to the tour date. Deposit is fully refundable if cancellation is at least 48 hours prior to tour day. If the tour is canceled within 48 hours or any member does not appear, a $25.00 per person cancellation fee will be assessed. Winery destinations will be determined by the driver with input from the group.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Q: Just what is included? 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